Qq998 Terms & Conditions – Terms of Use for Malaysia's Betting Platform

1Definitions & Interpretation

In these Terms & Conditions, the following words and expressions carry the meanings set out here unless the context requires otherwise:

2Member Eligibility

To register and use qq998 services, you must meet all of the following eligibility requirements:

• Must be at least 18 years old on the date of registration.
• Acting as an individual on your own behalf, and not as a representative or agent of any other party.
• Not currently listed on any self-exclusion register or gambling prohibition list enforced in Malaysia or any other relevant jurisdiction.
• Have full legal capacity to enter into a binding agreement.
• Not using this platform in a professional capacity, such as a professional poker player or professional sports bettor subject to specific regulations from a particular agency.

3Account Registration

3.1 One Account Per Individual

Each individual is only permitted to hold one active account at qq998. Owning or attempting to own multiple accounts — whether using the same details, different details, or through another person — is a serious violation that may result in the permanent closure of all associated accounts and the forfeiture of all balances without refund.

3.2 Information Accuracy

You must provide accurate, complete, and up-to-date information during registration. Your full name, phone number, email address, and bank or e-wallet details must be your own genuine information. qq998 is not responsible for any losses arising from inaccurate information provided by a member.

3.3 Password Security

You are solely responsible for maintaining the confidentiality of your account password. qq998 recommends using a unique and strong password, not sharing your login details with anyone, and changing your password regularly. All activity that occurs on your account is considered your own unless you have reported unauthorised access to the qq998 support team as soon as possible.

3.4 Registration Process

1. Complete the registration form with your full name, an active email address, and a valid Malaysian phone number.
2. Set a strong password (minimum 8 characters, combining letters and numbers).
3. Verify your email address via the confirmation link sent by qq998.
4. Your account is now active — you can make a deposit and start playing.

4Deposits & Payments

4.1 Supported Deposit Methods

Qq998 supports the following Malaysian digital payment methods for deposits:

4.2 Deposit Limits

• Minimum deposit: RM10 per transaction.
• Maximum deposit: Varies depending on your chosen payment method and account tier — full details are available in the deposit section of your account.
• All deposits are processed instantly and funds will be credited to your account balance within seconds.

4.3 Fund Ownership

Funds deposited into your qq998 account must belong entirely to you. Using a credit card or bank account belonging to someone else without their authorisation is strictly prohibited and may be reported to the relevant authorities. qq998 does not accept direct cash payments.

5Withdrawals

5.1 Withdrawal Eligibility

To withdraw funds from your qq998 account, you must have made at least one deposit using a valid payment method, and withdrawals must be made to the same payment method used for the deposit (except in certain circumstances approved by the support team).

5.2 Withdrawal Limits

• Minimum withdrawal: RM50 per request.
• Daily and weekly maximum withdrawal limits vary by account tier — VIP members enjoy higher withdrawal limits.
• Qq998 processes withdrawal requests within 3 to 15 minutes for fully verified accounts.

5.3 Identity Verification

Qq998 reserves the right to require identity verification before processing withdrawals, particularly for amounts exceeding certain thresholds or in circumstances requiring KYC (Know Your Customer) compliance. This process is in place to protect you and ensure that no unauthorised party can access your funds.

5.4 Bonus Funds Withdrawal

Bonus funds that have not met the wagering requirements are not eligible for withdrawal. Any attempt to withdraw bonus funds before the wagering requirements are fulfilled may result in the cancellation of the relevant bonus. Real money balances (excluding bonus funds) that exceed the original deposit amount may be withdrawn even if bonus wagering requirements remain unmet, subject to case-by-case assessment by the qq998 team.

6Bonus & Promotions Policy

6.1 General Bonus Terms

All bonuses, promotions, and special offers announced by qq998 are subject to the wagering requirements and validity periods stated in each offer. Where no specific validity period is stated, the bonus is valid for 30 days from the date of credit.

• Each bonus may only be claimed once unless otherwise stated.
• Bonuses are non-transferable to other members.
• Qq998 reserves the right to cancel any bonus if there is evidence of abuse, fraud, or a breach of terms.
• Where the terms stated in a specific promotion conflict with these general terms, the terms of that specific promotion shall apply.

6.2 Bonus Abuse

Qq998 has an automated detection system to identify bonus abuse attempts. This includes, but is not limited to, opening multiple accounts to claim bonuses repeatedly, hedge betting using bonus funds, or any other strategy designed to exploit the bonus system without genuine play risk. Such violations may result in bonus forfeiture and account closure.

7Sports Betting Rules

7.1 Bet Confirmation

Bets that have been confirmed and accepted by the qq998 system are final and cannot be cancelled or amended except in the situations outlined in section 7.3. It is your responsibility to review all bet details — including the match, market, odds, and stake — before confirming your bet slip.

7.2 Cancelled or Postponed Matches

If a sporting event is cancelled, postponed, or not completed within 36 hours of its scheduled start time, all related bets will be voided and the full stake will be returned to your account balance. For matches played at a different venue from the one originally scheduled, bets will remain valid unless there is a material difference that affects the outcome.

7.3 Odds Error

Qq998 strives to ensure that all displayed odds are accurate. However, in the event of a technical error or significant mistake in odds calculation, qq998 reserves the right to cancel the affected bets without prior notice. This includes situations where the displayed odds clearly deviate from the current market due to a system error.

7.4 Maximum Payout Limits

Qq998 sets maximum payout limits for each bet based on the market and sport type. These limits are in place to maintain platform stability and ensure fairness for all players. Full details on these limits are available in the Sports Betting section of your platform.

8Casino Game Rules

8.1 Game Fairness (RNG)

All casino games at qq998 that use a random number generator (RNG) have been audited and certified by independent third-party auditing bodies. This ensures that every slots spin, every poker card deal, and every roulette wheel spin is entirely random and cannot be manipulated by any party. Audit reports are available upon request through the qq998 support team.

8.2 Live Dealer Tables

Live dealer games at qq998 use real physical cards and equipment operated by actual dealers in front of a camera. In the event of a video streaming disruption or technical issue affecting the outcome of a game, qq998 will resolve each case based on available technical records, and the outcome will be communicated to the affected members through support channels.

8.3 Casino Game Betting Limits

Every casino game has minimum and maximum betting limits available to players at all levels. These limits are clearly displayed within each game's interface before you begin your session. qq998 reserves the right to adjust these limits with advance notice to members.

9Account Suspension & Closure

9.1 Closure by Member

You may request the closure of your qq998 account at any time by contacting our support team via email at support@qq998.best. Before the closure is processed, any remaining real-money balance (excluding bonus funds) in your account will be returned to you via the same payment method used for your last deposit, subject to any identity verification that may be required.

9.2 Suspension by qq998

Qq998 reserves the right to suspend or close a member's account without prior notice in the following situations:

• Confirmation that the member is under 18 years of age.
• Opening or managing multiple accounts.
• Use of false or misleading information during registration or verification.
• Attempted fraud, hacking, or exploitation of system vulnerabilities.
• Colluding with other players in poker or Live Casino table games.
• Abuse of the bonus or promotions system.
• Any activity that qq998 believes violates these terms or applicable laws.

10Responsible Gaming

Qq998 is fully committed to the principles of responsible gaming. We believe that betting and casino games should remain a fun form of entertainment and never become a burden on your daily life. In that spirit, qq998 provides the following tools for all members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits from your account settings. Limits take effect immediately upon being set and can only be increased after a 7-day waiting period.
• Loss Limit: Set a maximum amount you are willing to lose within a given period. The platform will block new bets once this limit is reached.
• Play Time Limit: Set a daily session time limit. qq998 will notify you when you are approaching your limit and will restrict access to games once the limit is reached.
• Self-Exclusion: Request an account suspension for 1 week, 1 month, 6 months, or permanently. This option is available through your account settings or by contacting the support team.

If you or someone you know is struggling with a gambling-related problem, please visit the Responsible Gaming us for more information on support resources available in Malaysia.

11Limitation of Liability

To the extent permitted by applicable law, qq998 shall not be liable for:

• Service disruptions caused by scheduled maintenance or unavoidable technical failures.
• Indirect, consequential, or punitive losses suffered by a member as a result of using the platform.
• Any losses arising from unauthorised access to a member's account resulting from the member's own negligence in safeguarding their password.
• The accuracy of third-party information displayed on the platform, including sports news, statistics, or analysis.

Qq998's total liability to any member under any circumstances is limited to the actual deposit amount made by that member in the 12 months preceding the claim, or RM5,000 — whichever is lower.

12Changes to Terms & Conditions

Qq998 reserves the right to amend, add to, or replace any part of these Terms & Conditions at any time. Significant changes will be communicated to members via their registered email or an in-platform notice at least 7 days before taking effect, unless the changes are required urgently to comply with new laws or regulations.

Your continued use of the qq998 platform after the effective date of any changes will be considered acceptance of the updated terms. If you do not agree with any changes, you have the right to close your account and withdraw your remaining balance before the effective date.

13Dispute Resolution

13.1 Complaints Procedure

If you have any complaint or dispute regarding qq998's services, the first step is to contact our support team directly via email at support@qq998.best or through the live chat on the platform. Please provide your account details, the nature of your complaint, and any relevant evidence. qq998 is committed to investigating and providing an initial response within 48 working hours.

13.2 Final Resolution

If a dispute cannot be resolved through the standard support process, qq998 will refer the matter to an independent arbitration process in accordance with established procedures. The arbitration decision is final and binding on both parties. All disputes are governed by the applicable laws and relevant jurisdiction.

13.3 Language of Terms

These Terms & Conditions are written in Malay for the convenience of Malaysian players. Should a version in another language exist, the Malay version shall prevail in the resolution of any interpretive dispute.